Mark Owen BursonMB.

Interviews, writing
and industry coverage.

Selected work and conversations from twenty years across marketing, product, customer experience and business leadership.

01Featured

Featured

Writing, conversations and industry coverage spanning marketing, customer experience, channel strategy and business leadership.

Contributor Article

Opening the Door to Security Tech

My feature on smart home security demand splitting between DIY and professional installation — and the different problems each channel was being asked to solve.

Residential Tech Today · 2022 · Nice North America

Vol 4, Issue 2 · page 58

Read the issue ↗ Where this sits in my experience →

Podcast

Ep. 328 | Demystifying Brand Convergence

Twenty-eight minutes on brand convergence — the economics behind it, how customers and partners experience it, and the organizational work required to make it stick.

Demandbase · August 2022 · Chief Marketing Officer, Nice North America

Listen ↗ Where this sits in my experience →

Industry Recognition

Quest for Quality Awards — Platinum, Sales & Marketing Assistance

Dealers and integrators vote these awards. Nice took Platinum for sales and marketing assistance for the third consecutive year, plus Silver for technical support.

CE Pro · 2023 · Chief Marketing Officer, Nice North America

Awarded to Nice · dealer-voted

Read the results ↗ Where this sits in my experience →

Industry Commentary

Smart home, DIY driving security adoption

My perspective on where DIY was taking the security market, how customer expectations were changing, and the continuing role of professional integrators.

Security Systems News · 2021 · VP Marketing & Product Management, Nice

Read the column ↗

Executive Q&A

Evolution of the Smart Home — executive Q&A, CONNECTIONS

A CONNECTIONS executive Q&A on the smart home moving from point products toward integrated systems, and what that shift meant for the channel.

Parks Associates · May 2021 · VP Marketing & Product Management, Nice

Read the session announcement ↗

Industry Recognition

2021 Supplier Stellar Service Awards

Nice | HySecurity earned Bronze for lead generation in Security Sales & Integration's reader-voted Supplier Stellar Service Awards.

Security Sales & Integration · December 2021 · VP Marketing & Product Management, Nice North America

Awarded to Nice | HySecurity · reader-voted

Read the results ↗

Article

Nice ProAV Division Sets Sights on Commercial Market

The strategy behind the new ProAV Solutions division, bringing Furman and Gefen into one operating structure with a larger focus on the commercial market.

CE Pro · 2024 · Managing Director, ProAV Solutions

Read the article ↗ Where this sits in my experience →

Leadership Coverage

Nice Announces Key Leadership Appointments For ProAV Solutions Division

The leadership appointments for the division, and why the people who rebuilt Gefen took on Furman as well.

TWICE · February 2025 · Managing Director, ProAV Solutions

Read the article ↗ Where this sits in my experience →

02Interviews & Perspectives

On the record

Conversations and panels spanning product, smart home, security and the changing role of the channel.

Panel

DIY for Smart Home and Security — What are the Impacts?

An ISC West panel with Parks Associates and Johnson Controls on plug-and-play expectations, interoperability and the changing role of the professional integrator.

Parks Associates · ISC West · July 2021 · VP Marketing & Product Management, Nice

Read the session announcement ↗

Industry Commentary

White paper: the growing demand and benefits for Zero Net Energy homes

Commentary on energy management's role in home technology and the practical value it can create for homeowners.

Parks Associates · November 2023 · Chief Marketing Officer, Nice North America

Read the release ↗

Video Interview

Whiteboards and Collaboration, SMART

A show-floor conversation at Integrate on interactive displays, collaboration software and how the two were coming together.

The Coding Clubhouse · Integrate 2015 · Senior Campaign Strategist, SMART Technologies

Watch ↗ Where this sits in my experience →

Video Interview

Mark Burson, MicroVision

An early interview on MicroVision's pocket-projector line, recorded shortly after the SHOWWX+ HDMI launch.

Bite of Seattle · July 2011 · Marketing Manager, MicroVision

Watch ↗ Where this sits in my experience →

03Leadership & Industry Coverage

Company milestones

Brand transformations, business launches and product milestones across Nice, Gefen and Furman. Company announcements are labelled as such.

Company Announcement

Nice North America Unveils ProAV Solutions Division Ahead of CEDIA & Commercial Integrator Expo

The launch of ProAV Solutions, bringing Furman and Gefen into one operating structure and naming me Managing Director.

Nice · August 2024 · Managing Director, ProAV Solutions

Read the announcement ↗

Company Announcement

Gefen Debuts a Bold New Chapter at InfoComm 2025

Gefen's portfolio relaunch at InfoComm, centered on AV over IP, signal infrastructure and renewed investment in the line.

Gefen · June 2025 · Managing Director, ProAV Solutions

Read the announcement ↗

Industry Recognition

Best of Show at InfoComm 2025 — Gefen Gen3 AVoIP

AV Technology named Gefen Gen3 AVoIP among its Best of Show winners at InfoComm 2025.

AV Technology · June 2025

Awarded to the Gefen Gen3 AVoIP product

See the winners ↗

Company Announcement

A world without barriers: Nice completes transformation of Nortek Control

The completion of the Nortek Control transition and Nice North America's move from a house of brands toward a branded house.

Nice · September 2022 · Chief Marketing Officer, Nice North America

Read the announcement ↗

Leadership Coverage

Nice Completes Convergence of ELAN, SpeakerCraft, and Panamax Lines

Coverage of ELAN, SpeakerCraft and Panamax coming together within a single home-management portfolio, simplifying the ecosystem for partners and customers.

Residential Systems · September 2023 · Chief Marketing Officer, Nice North America

Read the article ↗

Leadership Coverage

Nice Strengthens Marketing Support

On the marketing investment behind partner support across security, gate and door automation, and smart home.

Residential Systems · October 2024 · Managing Director, ProAV Solutions and interim CMO

Read the article ↗

Leadership Coverage

Nice North America Announces Executive Appointments

Trade coverage of the appointments that moved me to the ProAV Solutions division, crediting the marketing work through the Nortek Security & Control acquisition and the brand transitions to Nice.

Residential Systems · December 2024 · Managing Director, Nice ProAV Solutions

Published 19 December 2024

Read the article ↗ Where this sits in my experience →

Company Announcement

Stronger Together: Nice Consolidating Key North America Organizations into a Single Entity

The consolidation of Nice's North American organizations into a single entity and my appointment as Chief Marketing Officer.

Nice · February 2022

Read the release ↗

04Awards & Recognition

Awards & recognition

Selected product, marketing and customer-experience recognition earned by the businesses and portfolios I helped lead. Each entry names its recipient: these were awarded to companies, programs and products, not to me.

SHOWWX and PicoP Gen2 product awards

Product recognition · CES · Macworld · Popular Science · 2010 · 2012

  • 2010 CES Innovations 2010 Design and Engineering Award Awarded to the MicroVision SHOWWX laser pico projector
  • 2010 Last Gadget Standing — popular vote at CES Awarded to the SHOWWX
  • 2010 Best of Show, Macworld 2010 Awarded to the SHOWWX Selected by the editors of Macworld
  • 2012 CES Product of the Future, Popular Science Awarded to the MicroVision PicoP Gen2 display engine For the prototypes unveiled at CES 2012

Product awards to MicroVision. The PicoP Gen2 recognition falls within my time there.

Read the company record ↗

Quest for Quality Awards

Company recognition · CE Pro · 2020 – 2024 · Voted by dealers and integrators

  • 2020 Gold — Best Sales/Marketing Assistance Awarded to Nortek Security & Control Also Gold Dealer Protection · Silver RMR Support
  • 2021 Platinum — Best Sales/Marketing Assistance Awarded to Nortek Control / ELAN / 2GIG Also Platinum Dealer Programs · Gold COVID-19 Response · Gold Dealer Protection · Silver Technical Support — five in one year
  • 2022 Platinum — Best Sales/Marketing Assistance Awarded to Nice / Nortek / ELAN Also Gold Consumer-Facing Website · Gold Dealer Programs · Gold RMR Support · Silver Shipping
  • 2023 Platinum — Best Sales/Marketing Assistance Awarded to Nice Third consecutive Platinum, in CE Pro's own words. Also Platinum Dealer Protection · Silver Technical Support · Silver Shipping
  • 2024 Silver — Sales & Marketing Awarded to Nice North America Also Category Kudos, Consumer-Facing Website — an honorable mention, not a medal

My tenure across these years: VP Marketing & Product Management, then Chief Marketing Officer.

Recognized in the sales and marketing category every year from 2020 to 2024.

Read the 2023 results ↗

CTA Mark of Excellence Awards

Product and program recognition · Consumer Technology Association, Smart Home Division · 2021

  • 2021 Security and Surveillance Product of the Year Awarded to the 2GIG EDGE Security Panel
  • 2021 Best Education or Support Program Awarded to the Nortek Builder Services Program Tools, marketing, products and support for integrators and builders
Read the announcement ↗

CEDIA 2023 — eight industry awards

Product recognition · CE Pro · Technology Designer · Residential Tech Today · Residential Systems · 2023

  • 2023 Four awards Awarded to the Nice HR40 Multifunction Smart Home Remote Control CE Pro BEST, User Interface Devices · Technology Designer Performance Home Award, Best Product · Residential Tech Today Innovation Award · Residential Systems CEDIA Best of Show
  • 2023 Three awards Awarded to Sun Shades by Nice Technology Designer Performance Home Award, Best Product · Residential Tech Today Innovation Award · Residential Systems CEDIA Best of Show
  • 2023 CE Pro BEST — Whole House Control Awarded to Nice Home Management OS 8.8

The first products to carry the Nice name and industrial design following the brand convergence, which I led the marketing for as CMO.

Read the announcement ↗

CES and CE Pro product recognition

Product recognition · CES · Residential Systems · TWICE · CE Pro · 2024

  • 2024 CES Innovation Awards — Honoree, Smart Home Awarded to the Nice HR40 Multifunction Smart Home Remote
  • 2024 Picks Awards at CES — Residential Systems and TWICE Awarded to the Nice HR40 Multifunction Smart Home Remote
  • 2024 Picks Awards at CES — Residential Systems and TWICE Awarded to Sun Shades by Nice Four Picks recognitions across the two products, one from each publication
  • 2024 CE Pro BEST — Whole-House Control Awarded to Nice Home Management OS 8.9
See the CES honoree record ↗

Further industry recognition

Company and product recognition · Security Sales & Integration · AV Technology · 2021 · 2025

  • 2021 Bronze — Lead Generation, Supplier Stellar Service Awards Awarded to Nice | HySecurity Reader-voted, in the inaugural year of the program
  • 2025 Best of Show for AV Technology, InfoComm 2025 Awarded to the Gefen Gen3 AVoIP line A Nice brand in the ProAV division I led as Managing Director
Read the SSI results ↗

05Additional Coverage

The wider record

Additional articles, appearances and industry references, kept chronological and without duplicating syndicated coverage.

Let’s talk.

I welcome conversations about executive leadership opportunities where my background could make a difference.

Get in touch →